Privacy Policy

ERP Workspace Privacy Policy

1. Introduction

This Privacy Policy aims to provide you with transparent information about how Octal Group LLC collects, uses, shares, and protects your personal data when you use our ERP Workspace platform. We are committed to treating your information with the utmost care, in compliance with applicable data protection regulations.

2. Types of Data Collected

We collect different types of data to ensure the proper functioning of the service and to improve your experience:

• Personal Data: Information you provide to us directly, such as your name, email address, phone number, job title, and information related to your company.

• Technical Data: Information collected automatically when you browse our platform, such as your IP address, browser type, pages viewed, server logs, and the time of your visit.

• Financial Data: Billing and payment information, such as credit card details or other payment methods, necessary for processing subscriptions. This information is managed by secure payment providers.

• Usage Data: Information on how you interact with the platform, including the features you use most often, the modules you activate, and your usage preferences.

3. Methods of Collection

Data is collected through the following means:

• Via Forms: When you create an account, subscribe to a plan, or fill out a contact form on our website.

• Through Browsing: Using web analytics tools and cookies that record your interactions with the platform.

• Via Third-Party Integrations: Data may be exchanged with external services you connect to ERP Workspace, such as Zoom, Slack, or Telegram, for the sole purpose of enabling and managing these features.

4. Use of Data

We use the collected data exclusively for the following purposes:

• Service Provision: To allow you to access the ERP Workspace platform and use all of its management modules.

• Platform Improvement: To analyze usage trends, identify areas for improvement, and develop new features.

• Support and Communication: To provide you with technical assistance, answer your questions, and send you important service-related notifications (updates, billing, etc.).

5. Data Sharing

We are firmly committed to not selling, renting, or trading your personal data with third parties for commercial purposes. Data is shared only in the following cases:

• Service Providers: We may share your data with trusted partners who help us operate the service (hosting providers, payment processors, etc.). These providers are required to adhere to strict confidentiality obligations.

• Legal Obligations: If required by law, we may be compelled to disclose certain information to competent authorities.

6. Security

We implement robust technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include data encryption, regular backup systems, and strict access controls. However, it is important to note that no internet transmission or storage system is 100% secure. Therefore, we cannot guarantee absolute security.

7. User Rights

In accordance with data protection regulations, you have the following rights:

• Right to Access and Rectification: You can request access to your personal data and have it corrected if it is inaccurate.

• Right to Erasure ("Right to be Forgotten"): You can request the deletion of your personal data under the conditions provided by law.

• Right to Object: You can object to the use of your data for direct marketing purposes.

To exercise these rights, please contact us at daj.workspace@groupeoctal.com.

8. Data Retention

We retain your personal data for as long as your account is active and for a legal period after its termination, if necessary, to comply with our legal obligations and resolve any disputes.

9. Cookies and Trackers

We use cookies and similar technologies to enhance your experience on our platform, analyze the use of our services, and remember your preferences. You can manage your cookie preferences through your browser settings.

10. International Transfers

As a solution developed to be local and sovereign, your data is primarily stored on servers located in geographical areas selected for their compliance. If an international data transfer is necessary, it will be conducted in compliance with applicable regulations to ensure an adequate level of protection.

11. Policy Updates

This Privacy Policy may be updated occasionally. We will inform you by publishing the new version on our website and by changing the effective date. Your continued use of the service after the update will be considered as acceptance of the changes.